Our Team

Image for About Us

Murray Mayes

Director - Commercial Finance Broker
Starting, scaling or buying a business is one of the biggest decisions you’ll ever make, and getting the right finance behind you can be the difference between momentum and missed opportunity. That’s where I can assist.

Within our Group, Premium Finance Group Australia (PFGA), I specialise in business start-up finance, business acquisition lending, and commercial property funding for self-employed owners and professionals ready to take control of their future. Whether you’re stepping out to launch your own business, buying an established operation, expanding your current enterprise, or securing the commercial property that underpins long-term wealth, you need finance that moves quickly, is structured properly, and supports your ambitions without unnecessary stress.

The reality is that today’s lending landscape is tough. Banks are cautious. Start-ups are scrutinised and more often knocked back. Business purchasers face hurdles. And most people simply don’t have the time, confidence, or insider knowledge to navigate complex lender policies, cash-flow requirements, security options, or serviceability tests. I remove that overwhelm. With decades of experience, I guide you through how the finance can be approved and secured, what lenders really want, including why they may be saying 'No' or not approving your application, and negotiate structures that protect your personal wealth while giving your business the best chance of growth.

I understand this isn't just about “getting a loan.” It’s about unlocking the life you’re trying to build, with more income, more independence, more control, and a business that rewards the years you’ve invested in your skills and experience. My role is to give you clarity, confidence, and a clear path forward so you can make smart decisions without the guesswork.

If you're ready to move, I make the money part simple and give your business the financial edge it deserves.

murray@pfga.com.au

Call Murray on 0485 985 866
[Placeholder Text]

Diane Arnol

Finance Consultant
Based in North Queensland, Diane is a finance consultant at Premium Finance Group Australia, dedicated to empowering property investors and first‑time home buyers throughout Queensland and Australia. Her client‑first attitude means every solution is as thoughtful as it is strategic.

Who Diane Serves

  • Customers Australia Wide

  • Property investors aiming to build long‑term wealth while managing borrowing risks.

  • First‑home buyers seeking their first step onto the property ladder with confidence.

  • Individuals striving to preserve and protect their personal and financial futures.

Expertise & Capabilities

  • Comprehensive advice on home loans, refinancing, and property investment finance
  • Specialised knowledge of self‑managed super fund (SMSF) lending and investment vehicles
  • Skilled at reducing borrower risk through smart structuring and lender negotiation
  • Personalised financial plans aligned with long‑term wealth creation

She’s known for translating client ambitions into secure, sustainable financial outcomes.

Perfect For Essential Services Workers Looking to Start or Grow Through Property:
Diane is passionate about supporting individuals through every step of their property journey, whether you’re securing your first home or scaling a property portfolio. With Diane’s expertise, you can feel confident about growing your wealth while preserving your lifestyle and mitigating the risks that come with borrowing.

diane@pfga.com.au

Call Diane on 0485 986 249
[Placeholder Text]

Anna Idea

Customer Success & Support Specialist
Anna is our dedicated Customer Success Support professional, working alongside the finance advisory team at Premium Finance Group Australia. She's the friendly face behind smooth client experiences, with a strong background in banking with world-renowned institution's and a track record in client-facing roles and account management.

Anna’s Role & Approach
Anna ensures that each client interaction is seamless, proactive, and solution-oriented. Key responsibilities include:

  • Facilitating onboarding, documentation collection.
  • Coordinating between broking teams, lenders, and clients to keep deals moving efficiently and transparently.
  • Monitoring client progress, anticipating needs, and troubleshooting borrower concerns before they escalate.
  • Communicating clearly and empathetically across every touchpoint to build trust and clarity.

Why Clients Appreciate Anna
Anna brings the kind of attentive, thorough care that underpins successful client outcomes:

  • She keeps clients informed at every stage, reducing stress and improving decision-making clarity.
  • Her collaborative mindset ensures that Murray’s and Diane’s strategic solutions are executed with precision.
  • She’s the calm, reassuring support that clients rely on when they’re taking bold steps towards financial growth and security.

anna@pfga.com.au

Call Anna on 1800 413 635
[Placeholder Text]

Ready to chat to one of our team?

Our Recent Reviews

Murray is very knowledgeable and offers a wealth of information.

Tint Matrix

Daniel Liu

Beyond Excellent! Dianne and Murray take their time to make sure everything is a good fit for you! Buying our first home was daunting and they made it a breeze. Always happy to talk and provide advice whenever it was needed. Will be going back to them in the future and have always recommended them to friends and family! Thanks

Werner Lindenberg

I’d highly recommend Murray Mayes. He helped me with the overwhelm of buying my first property over 6 years ago. He always goes above and beyond to answer my questions and provide support during the application process but also long after. This level of support really puts my mind at ease with lending and is why I will continue to use his services for future lending.

Jess Dykstra

Diane from Premium Mortgage Group is absolutely terrific to deal with. Very professional and prompt. Highly recommend.

Clint Radley

Great team, easy to deal with. They looked after us from start to finish with our best interests in mind.

James Laycock

Frequently Asked Questions

What makes you different from going directly to a bank?

Unlike banks that are limited to their own products and focused on maximising their profits, we have access to a large range of lenders including major banks, credit unions, and specialist lenders. This means we can compare thousands of products to find the best solution for your specific situation, and we're committed to helping you save money over the life of your loan.

Do you work with Self-Managed Super Funds (SMSF)?

Definitely! We have expertise in SMSF property purchases and can help you navigate the complexities of using your super fund to invest in property. We'll ensure you get the right finance structure while complying with all SMSF regulations.

Can you help with investment property loans?

Yes, investment loans are one of our specialties! We can help you finance investment properties and other assets, providing expert advice on investment strategies and ensuring you get the right loan structure to maximise your wealth growth potential.

Do you charge fees for your services?

We're transparent about our fee structure and will discuss this with you upfront. In many cases, we're paid by the lender, which means our services may not cost you anything directly. We'll always explain how we're remunerated so you can make an informed decision.

How long does the loan application process typically take?

We pride ourselves on getting the job done quickly. While timeframes can vary depending on the complexity of your situation and lender requirements, our experienced team works efficiently to fast-track your application and keep you informed throughout the entire process.

Do you only work with clients in Queensland?

Not at all! While we started in Townsville back in 1998, we now support clients all over Australia. Whether you're in a major city or regional area, we can help you with your finance needs regardless of your location.